Live shopping er ikke en mote – det er en tilbakestilling av detaljhandelen. I vår siste ekspertsamtale snakker markedsføringssjef Corey med Ron Wardle, forfatter av Innovation Factory, for å utforske Asias live shopping-boom og hva vestlige merkevarer kan stjele.

I Asia oppsto ikke live shopping av seg selv – det passet perfekt inn i hvordan folk allerede handler og sosialiserer på nett.
Audiences are concentrated:
I Kina og over hele Asia samles over en milliard forbrukere på bare noen få dominerende apper. Denne tettheten betyr at skapere, merkevarer og kunder møtes i de samme digitale rommene – og det å «gå live» blir et naturlig neste steg, ikke en ny atferd.
Everything's integrated:
Fra betalinger til logistikk, hvert trinn er integrert i plattformen. Seerne kan gå fra å se → ønske → kjøpe uten å forlate strømmen. Friksjonen er nesten null.
The results speak for themselves:
Recent research shows that 84% of Asian consumers have watched or purchased through a livestream. Global live commerce is expected to reach $2 trillion by 2030.
The West is catching up - but with a different starting point: more fragmented audiences and more complex tech stacks.
One of Ron’s favorite examples comes from Japan — a small fashion brand with around 10 stores that goes live every night at 8 PM for 20–30 minutes. They simulcast to their website, YouTube, and Instagram, powered by three simple yet consistent Standard Operating Procedures (SOPs):
The Reveal: Each show begins with a physical card showing that night’s coupon code — a ritual that builds anticipation.
The 45-Second Checkout Demo: Hosts show new viewers exactly how to add to cart and checkout using an iPad. Every time.
Size & Fit Transparency: Staff model the clothes while holding a card with their height and size, removing uncertainty.
The takeaway? Not “go live daily,” but rather: be consistent, educate viewers, and remove friction relentlessly. Find a rhythm and ritual that fits your brand.
Mange vestlige forhandlere ser østover og prøver å gjenskape formelen – men kontekst er viktig.
In China, platforms are the mall. In the West, most brands operate from their .com, and underestimate how much effort it takes to drive traffic to a live event — especially across time zones.
How to fix it: Multistream across all major channels to meet audiences where they already are.
A big pre-produced event followed by silence doesn’t work. Viewers need habit and familiarity.
How to fix it: Treat live as a recurring show, not a campaign stunt.
Store følgere er ikke alltid det samme som konverteringer. Uten autentisk merkekjemi blir salget dårligere.
How to fix it: Choose hosts who genuinely fit your brand and customer base.
Det er på tide å legge myten om at «livesend shopping bare er for generasjon Z» bak seg.
Your move: Start where your current customers already gather — then bridge them to your owned channels for long-term value.
In Western markets, authenticity beats polish every time. Your best hosts are often already on your payroll:
Seerne trenger ikke perfeksjon. De får kontakt med ekte mennesker som snubler, ler og vet hva de snakker om. Det er det som konverterer.

Klar til å starte? Ron anbefaler tre viktige grep:
Make Live a program, not a project: Build it into your ongoing marketing stack — alongside ads, email, and influencer. Align every partner on this mindset.
Ship the show, then sharpen it: Don’t wait for perfect lighting. Start lean, learn fast, and improve through reps.
Use what you have: Turn a corner of your store, office, or warehouse into a set. Let in-store shoppers feel the buzz. Save studio productions for seasonal peaks.
Hvis du forbereder deg til julerushet, fokuser på disse enkle spillene:
Case in point: For Harley-Davidson’s Singles’ Day campaign, Ron’s team introduced a voucher-back mechanic — buyers of limited-edition bikes earned store vouchers valid all year. The result? Massive awareness and loyalty — without discounting core products.
1. “We tried once; it didn’t work.” → Treat the first show like episode one, not a one-off. Promote it like a premiere.
2. No viewers at start time? → Warm up with countdowns, pre-live teasers, and SMS/email nudges (“We’re live in 10!”).
3. High return rates? → Add live Q&A for sizing, and include fit cards in your replay.
Live shopping i Vesten vil ikke speile Kina – og det bør det heller ikke. Det som betyr noe er å følge prinsippene som har fått landet til å blomstre:
Så: velg en spilleautomat, gå direkte, og bli bedre med hvert show.
Sprii powers fully shoppable live experiences across your website and every major social channel — complete with multi-streaming, shoppable replays, engagement tools, and performance analytics.
Hvis du er klar til å starte (eller starte på nytt) din Live Shopping-reise, er vi her for å hjelpe deg.
Explore more Expert Talks, case studies, and crash courses at sprii.io.
And if you enjoyed this discussion, connect with Ron Wardle on LinkedIn to keep the conversation going.









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